Everyone likes having their ego stroked every once in a while, especially business owners. We’ve spent years honing our craft, building our foundation and investing in our teams. So, when a client speaks a kind word, it’s worth its weight in gold. For me, the compliment that stands out the most is when a client says, “How do I hire someone like _____.” That happened again this week, and it was like a proud dad moment. It’s the same feeling I get when my kid scores a goal in soccer or gets complimented on their manners (which oddly that doesn’t happen enough with my kids).
There is no higher honor than someone wanting to hire a prototype of one of your employees, because it means they are an overachiever. It means they embody our culture, our work ethic to the core and their work conveys those values to our clients. I am in the fortunate position where I’ve had this happen several times throughout our 5+ year history at Happy Hour Media, and it leaves me beaming every time.
Invest in your employees. Build them up, show them empathy, and genuinely care for them – because when you do, they will absolutely shine; and when they shine, you shine!